ConvertLoop Privacy Policy


Customer confidence and privacy is critical to everything we do at ConvertLoop

ConvertLoop is a TradeMark of ConvertLoop Inc.

We at ConvertLoop, (ConvertLoop," “we," “us," “our") know that our users (“you," “your") care about how your personal information is used and shared, and we take your privacy seriously. This privacy policy describes how ConvertLoop collects and uses the personal information you provide on our Website: Please read the following to learn more about our Privacy Policy. By visiting or using the Website or Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy and you hereby consent that we will collect, use, and share your information in the following ways. Any capitalized terms used herein without definition shall have the meaning given to them in the ConvertLoop Terms of Use.

The confidentiality policy adhered to by ConvertLoop is governed by the conditions shown below

What information does ConvertLoop collect?

We gather various types of Personal Information from our users, as explained more fully below. We may use this Personal Information to personalize and improve the Services, to allow our users to set up a user account and profile, to contact users, to fulfill your requests for the Services, to analyze how users utilize the Website, and as otherwise set forth in this Privacy Policy. We collect the following types of information:

Information you provide to us

Your Personal Information: We receive and store any information you knowingly provide to us. For example, we collect Personal Information such as your name, email address, and browser information. You can choose not to provide us with certain information such as your credit card information, but then you may not be able to register with us to use any of our plans longer that the free trial period.

Your Customers' Personal Information: In order to provide you with the Services, we also receive and store any information you choose to provide us with respect to your customers (“End User Customers"). The End User Customer information (“End User Customer Information") we receive and store typically includes names and email addresses of your customers, but will consist of any information you choose to provide us manually or through our API.

ConvertLoop undertakes to neither transfer nor rent your customer's personal information contained in your ConvertLoop account.

Your customers' personal information may only be disclosed to a third party in the following instances:

  • with your authorization and confirmation that the owner of this personal data has personally authorized its disclosure;
  • at the request of legally competent authorities, upon presentation of a court order or within the context of a legal dispute.

Information Collected Automatically:

Whenever you interact with our Website, we automatically receive and record information on our server logs from your browser including your IP address, “cookie" information, and the page you requested. “Cookies" are identifiers we transfer to your computer or mobile device that allow us to recognize your browser or mobile device and tell us how and when pages in our Website are visited by you. You may be able to change the preferences on your browser or mobile device to prevent or limit your computer or device's acceptance of cookies, but this may prevent you from taking advantage of some of our Website's features. If you click on a link to a third party website, such third party may also transmit cookies to you.

Additionally, as part of our provision of the Services to you, if you install certain software code provided by us on your website, we will also track and collect End User Customer usage information on your website. We also use third parties to collect publicly available information relating to your End User Customers


We may contact you, by email or other means; for example, we may communicate with you about your use of the Website or Services. If you do not want to receive email or other mail from us, please unsubscribe from our email list. Please note that if you do not want to receive legal notices from us, those legal notices will still govern your use of ConvertLoop, and you are responsible for reviewing such legal notices for changes.

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails.

Storage of your personal information

The host servers on which ConvertLoop processes and stores its databases are located within the USA, for secure backup purposes.

What personal information can you access?

Through your account settings, you may access, and, in some cases, edit or delete the following information you've provided to us: name, password, email, phone, credit card information

The information you can view, update, and delete may change as the Website changes. If you have any questions about viewing or updating information we have on file about you, please contact us at [email protected] .

We post customer testimonials/comments/reviews on our web site which may contain personally identifiable information. We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial. To request removal of your personal information from Testimonials or comments please contact us at [email protected]

Changes to this privacy policy

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make material changes or changes in the way we use Personal Information, we will notify you by posting an announcement on our Website or sending you an email prior to the change becoming effective. You are bound by any changes to the Privacy Policy when you use the Website after such changes have been first posted.